Coffee Shop Industry Hero Background

Capture, Convert, and Retain Customers with AI-Powered Coffee Shop Software

LEADSORBIT replies in under a minute, manages mobile orders and pickups, sends reminders, and re-engages lapsed guests so your line, and loyalty program stay busy. It connects smoothly with your coffee shop POS system for real-time ordering, and rewards.

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Automation. Orders. Loyalty.

LEADSORBIT turns first-time visitors into regulars, and regulars into advocates.

AI reply time
<1 min
AI reply time
Faster Follow-Up
2–3×
Faster Follow-Up
More loyalty redemptions
15–25%
More loyalty redemptions
More repeat visits
10–15%
More repeat visits

The Coffee Shop Pipeline Leaks at Five Points

Most cafés have demand. Revenue slips when discovery is weak, replies are slow, lines cause drop-offs, and retention is not systemized.

Visibility

Visibility

98% of buyers read reviews. Thin profiles, and few recent ratings push your café off the short list when people search "best coffee near me."

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Meet Your 24/7
AI Employee for Coffee Shop

It greets every inquiry, answers menu and allergen questions, books catering or pickups, and follows up so more guests Show-Up, pay, and return. One simple flow from first message to 5-Star review.

Always on. Always Helpful. Always Booking.

AI Employee answers instantly, qualifies, books, reminds, and re engages so your grooming calendar fills itself.

AI Employee

Answers instantly, shares menu items and allergens, books pickups, sends reminders, and nudges reviews and loyalty enrollments.

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Ask AI how LEADSORBIT can help you Grow your business

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Built for Coffee Shops. Not Just "Any CRM"

Point tools cover chat or calendars. LEADSORBIT runs the full journey in one place for faster Follow-Up, fewer No-Shows, clearer deposits, and stronger repeat visits alongside your coffee shop POS system.

Features
LEADSORBITAll-in-One CRM
HubSpotMarketing CRM
ClickFunnelsFunnel Builder
PodiumReview Management
BirdEyeReview Management
ChiroTouchChiropractic EHR
Jane AppPractice Management
PetDeskVeterinary Practice
Unified PraPractice Management
DentrixDental Practice
SimplePradPractice Management
MindbodyWellness Business
BrightwheChildcare Management
Crystal PMPractice Management
NextechMedical Practice
VagaroSalon & Spa
BookerSalon & Spa
AestheticsAesthetic Practice
HoneyBooPractice Management
JobberField Service
All-in-one platform (CRM + marketing + funnels)
Tick
Partial (modular)
Partial
Partial
Partial
Partial (EHR-specific)
Partial
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Unlimited contacts & tagging
Tick
Tick
Wrong
Wrong
Wrong
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Multi channel messaging (email, SMS, WhatsApp, calls)
Tick
✔Yes (add-ons)
Email-only
Messaging
Messaging
Tick
Tick
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Unified inbox / missed-call text-back
Tick
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Funnel / landing page / website builder
Tick
Add-on
Tick
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Memberships / course / community builder
Tick
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Tick
Wrong
Wrong
Tick
Tick
Wrong
Wrong
Wrong
Marketing automation / workflows
Tick
✔(email workflows)
Basic
Review
Review
Wrong
Wrong
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
AI-powered tools (content, workflows, conversations)
Tick
Growing
Wrong
Wrong
Wrong
Wrong
Wrong
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Reputation management / review requests
Tick
Wrong
Wrong
Tick
Tick
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Appointment scheduling / online booking
Tick
via integrations
Wrong
Wrong
Wrong
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Wrong
Wrong
Wrong
Tick
Wrong
Tick
Wrong
Tick
Billing / payments / proposals / invoicing
Tick
via integrations
Basic
Wrong
Wrong
✔(insurance & cash)
Tick
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Tick
Tick
Wrong
EHR / chiropractic-specific features (SOAP notes, claims)
Wrong
Wrong
Wrong
Wrong
Wrong
Tick
Tick
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
SOAP notes with templates / macros
Wrong
Wrong
Wrong
Wrong
Wrong
✔(15-sec)
✔(custom)
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Claims & insurance processing (clearinghouse, ERA posting)
Wrong
Wrong
Wrong
Wrong
Wrong
Tick
Wrong
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Digital intake / patient intake forms
Tick
via integrations
Wrong
Wrong
Wrong
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Self check-in / kiosks
Tick
via integrations
Wrong
Wrong
Wrong
Tick
Tick
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Exercise prescription / patient engagement tools
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Telehealth / video visit support
Wrong
via integrations
Wrong
Wrong
Wrong
Wrong
Wrong
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Practice analytics & reporting dashboards
Tick
Tick
Basic
Basic
Basic
Tick
Limited
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Cloud-based / web access
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
White-label / reseller SaaS capability
Tick
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Pricing: flat vs modular
Flat all-in-one
Modular (expensive)
Simplified
N/A
N/A
Custom tiered
Subscription
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Templates for documentation
✔(automation)
via workflows
Wrong
Wrong
Wrong
Tick
Tick
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Reminders (email / SMS)
Tick
Add-on
Wrong
Tick
Tick
Tick
Tick
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Online payment processing (cards, subscriptions)
Tick
via integrations
Basic
Wrong
Wrong
Tick
Tick
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Reporting on financials, operations, no-shows
Tick
via add-ons
Limited
Limited
Limited
Tick
Limited
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Role-based provider dashboards
Tick
Tick
Basic
Basic
Basic
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Intake automation (forms feeding into charts)
Tick
via integrations
Wrong
Wrong
Wrong
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Tick
Workflow automation (task reminders, cut admin friction)
Tick
via workflows
Wrong
Limited
Limited
Tick
Tick
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Practice marketing tools (review, SEO, referrals)
Tick
via integrations
Wrong
Tick
Tick
Tick
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Training / onboarding support
✔(webinars)
Tick
Tick
Tick
Tick
Tick
Tick
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
Partial
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AI Driven Growth, Human Driven Success

Discover What LEADSORBIT Can Do For You & Your Business

Pricing

Starter

$97

USD Per Month
All the tools to capture more leads
Nurture & close leads into customers
Full online booking, pipelines, social cal, website builder, and more!
Unlimited contacts & users, add as many contacts & users as you need!
Setup up to three subaccounts

Professional

$197

USD Per Month
+
Everything in the starter plan
+
Advanced analytics and reporting
+
Priority customer support
+
Custom integrations and API access
+
Setup up to ten subaccounts
+
Advanced automation workflows

Business

$247

USD Per Month
+
Everything in the professional plan
+
White-label branding options
+
Dedicated account manager
+
Custom domain support
+
Unlimited subaccounts
+
Advanced security features
+
Team collaboration tools

Unlimited

$297

USD Per Month
Everything in the business plan
Branded desktop app
Complete control over the look and feel of the platform
Enterprise-level security
24/7 premium support
Custom development support

Capture more coffee orders

Meet every inquiry instantly. Turn calls and chats into confirmed pickups, deposits, and catering slots.

AI Employee answers fast, books the next slot, and collects deposits.

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AI Web Chat explains options, and books on the page.

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AI Receptionist texts back missed calls, and logs them in your cafe CRM.

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Listing AI keeps hours, menus, and photos accurate across search.

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Social AI promotes seasonal drinks, and limited-time offers.

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Convert more customers

Automate scheduling, clarify next steps, and keep every message in one place, so guests say yes sooner.

AI Appointment manages pickups, tastings, and event carts with buffers.

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Conversation AI centralizes text, email, and calls for clear Follow-Up.

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Workflow AI moves orders from quote to paid to ready.

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Content AI sends confirmations, prep tips, and pickup reminders.

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Reporting & Analytics track Show-Up rate, deposits, and ROI.

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Retain more loyalty

Build repeat visits with reminders, occasions, and rewards.

Reviews AI requests feedback after pickups, and protects reputation.

Explore more →

Workflow AI birthday, office-perk, and holiday cadences with reorders.

Explore more →

Content AI targeted menus, and seasonal launches.

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Reporting and Analytics show repeat rate, lifetime value, and channel ROI.

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Conversation AI keeps history and preferences in one coffee shop software view.

Explore more →
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Leads Up 62%

Leads Up 62%

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No Shows Down 28%

No Shows Down 28%

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+190 New Reviews

+190 New Reviews

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Repeat Visits +18%

Repeat Visits +18%

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Revenue Up 31%

Revenue Up 31%

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Trusted By Coffee Shop Experts, Vets, and Groomers

Reply time under a minute. No-Shows fell 21%, repeat visits up 13%.

Maple & Steam — Jenna Price, Owner

2× faster Follow-Up. Morning pre-orders increased 17% in sixty days.

Harbor Roasters — Carlos Alvarez, GM

One inbox simplified changes. Weekend pickups filled sooner across two locations.

Third Street Café — Dana Whitfield, Operations

Review prompts doubled 5-Star mentions. Deposits cut last-minute cancellations.

Riverside Coffee — Priyanka Malhotra, Head Barista

Smart reminders reduced misses, and re-engaged lapsed customers. Monthly revenue rose 11%.

BlueBridge Brew — Liam O'Neill, Partner

Integrates With Your Favorite Tools

  • LinkedIn
  • Shippo
  • Shopify
  • Slack
  • Stripe
  • TikTok
  • Clio
  • Facebook
  • Google
  • Instagram
  • LinkedIn
  • Shippo
  • WooCommerce
  • WordPress
  • Google Docs
  • Google
  • Instagram
  • Clio
  • Zoom
  • YouTube
  • Yext
  • WhatsApp
  • Trello
  • Shippo
  • Printful
  • PayPal
  • Meta
  • Mailchimp
  • Google Meet
  • LinkedIn
  • Google Drive
  • Google My Business
  • Clio
  • Dropbox
  • Clio
  • Aircall
  • LinkedIn
  • Shippo
  • Shopify
  • Slack
  • Stripe
  • TikTok
  • Clio
  • Facebook
  • Google
  • Instagram
  • LinkedIn
  • Shippo
  • WooCommerce
  • WordPress
  • Google Docs
  • Google
  • Instagram
  • Clio
  • Zoom
  • YouTube
  • Yext
  • WhatsApp
  • Trello
  • Shippo
  • Printful
  • PayPal
  • Meta
  • Mailchimp
  • Google Meet
  • LinkedIn
  • Google Drive
  • Google My Business
  • Clio
  • Dropbox
  • Clio
  • Aircall

Frequently Asked Questions

Get answers to the most common questions about Coffee Shop businesses

Most cafés launch in 3–5 business days. We collect menus and pricing, pickup rules, deposit policies, schedules, and current lead sources.

Yes. LEADSORBIT can connect with your existing coffee shop pos system and payments, or you can use built-in payments and invoicing.

Missed-call text-back, confirmations, reminders, deposits, and easy rescheduling links cut No-Shows by 20–30%, and keep orders on track.

Yes. Use Workflow AI for standing orders, delivery windows, and account reminders with clear reporting in a coffee shop management software style view.

Yes. Role-based access, shared templates, and roll-up dashboards make multi-location management simple with modern coffee shop pos software.

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Do you have more questions?

Our team is here to help you implement Coffee Shop businesses successfully. Get personalized guidance and support.

24/7 AI Support
Instant answers anytime

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All-in-One. Designed for You.

Why pay more for multiple platforms? LEADSORBIT gives you everything: AI automation, lead capture, reviews, messaging, and scheduling in one powerful CRM built for growing businesses like yours.

LEADSORBIT is more than just a CRM it's your 24/7 growth partner. Capture leads, convert customers, and retain clients effortlessly, all in one place.